if there’s any little dings or damages because I wasn’t aware of it but the owner rented it out to me knowing that I couldn’t see the little ding or scratch. There is no price they can pay for the lost day or degraded experience of our trip that I as a single mom saved for an entire year to take. You can find over 850 makes and models of cars on Turo. As an owner of the vehicle, be aware. Renters consistently destroy your vehicle and Turo is incredibly unresponsive. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Turo Reviews 7,524 • Great . Cabin amenities and service widely varies - Cabins vary widely especially on trans-Canada flights. Listing your car: Once your account is setup, you’ll need to describe your vehicle and upload images. He added that he already alerted Turo and then stopped replying to me. Of course the other advantage is that you can bypass the pickup counter at some airports. For confirmation, or have any other questions about travel insurance through American Express Canada, you can call the insurance provider at 1-800-243-0198. I don't love rental car agencies, but Turo is not better. Securing reviews is critical to building up your profile and your car(s) profiles on Turo, but currently the company does not do a great job of encouraging reviews. It sparked my curiosity to start exploring some available stats, regarding how Turo works and how it has scaled in Canada to compete with the Agency Car Rental. The first service charge mentioned by the company was something around 1400.00 charges! These would be perfect to rent for special occasions, and way cheaper than renting from exotic car companies. Barry Choi on February 14, 2017. © 2021 Trustpilot, Inc. All rights reserved. MoneySense is not responsible for content on external sites that we may link to in articles, . TURO’s final answer is that I have to pay $200 to go to arbitration!!! Hosts who rate guests with 1, 2, or 3 stars will prevent that guest from booking with them again. Only after that he contacted me saying that his roof has bumps and accused me of doing that?! But should you use it? Founded in 2009, Turo is a car rental marketplace where you can rent any car you want, wherever you want it, and when you want it. I’ve never written a review and this is how you know I was so very disappointed. The vehicle was disabled in a legal parking spot at my vacation rental and I was physically present when the tow truck that TURO called picked the vehicle up. I was able to go locally and pick up the car with no issues. Contact Turo customer service. Barry Choi on February 14, 2017, By If he gets it replaced for $340 (as he quoted me- I have a screenshot), why would I pay twice that for a fix up that didn’t actually cost that much? Cardiff, United Kingdom 164 contributions 100 helpful votes. If it's great lebanese food that you're after try Mario's pizza 🍕 & Donair in Truro. Be carful who you rent from! It includes, but isn’t limited to rims, wheels, hubcaps, any painted or textured area for the body of the vehicle, and moldings.” This obviously does not mention windshields but the damage caused by a rock flying up during driving is well below the 3 inch diameter. The vehicle was returned and pictures were taken accordingly based on what the app requires. Despite the recent Covid challenges, the team has been very supportive and collaborative, and the executive team has been more transparent, down to earth and approachable than ever -> this makes me feel empowered and rewarded. Open any of these notification to rate your trip and leave review comments. No explanation was given however. Try our specials such as wings and you'll be back for more. I just love it. Do you agree with Turo’s 4-star rating? I am filling lawsuit with all the medical proofs and I am about to sue Turo. », Calculating how much money you’ll need at retirement. Not only that, but the customer service said they would only reimburse me a maximum of $50 which was almost half less of the total wasted fare I used for Uber. It went that far that yesterday the debt collectors reached out to me! ✔ 4 menu pages, ⭐ 23 reviews, 🖼 4 photos - Mario's Pizza & Donair menu in Truro. Is your credit card’s travel insurance enough? To conclude, the company seems to be intentionally vague both before purchasing insurance and now when I am asking for the details of why I am being charged. Barry Choi is a personal finance and budget travel expert at Moneywehave.com. Doing this full-time won’t appeal to most people, but it’s definitely a good side hustle. Turo didn’t want to hear what I Had to say and is now saying I have to pay.